Our third annual Path to Purchase survey looks at how consumers discover, research, and ultimately purchase new brands and products.
TikTok shared new data to highlight the potential of its search ads for driving action. TikTok showed that activations with dedicated search campaigns led to 2 times higher purchase lift overall, while enterprise advertisers saw 2.2 times higher purchase lift and higher incremental return on ad spend (ROAS). TikTok’s success with search ads is promising, but advertisers ultimately need answers about the platform’s longevity in its core market. Questions about data security, content moderation, and political pressures are still casting a shadow.
In-store product discovery still reigns supreme among US Hispanic shoppers. But their path to purchase is highly digital, influenced heavily by price comparison and social media videos.
40% of US adults say most or some of the health information on TikTok is trustworthy—the highest rating among major platforms, according to July data from KFF.
Ahead of an impending US sale deadline, ByteDance-owned TikTok has announced significant growth in Europe, adding 5 million active users YoY and seeing over 200 million EU users monthly. Even as TikTok grows in the EU and other key markets, the platform faces an uphill battle to reassure advertisers amid persistent uncertainty over its US regulatory future.
Our exclusive data explores how social commerce and AI are reshaping the beauty path to purchase for US consumers.
The news: Facebook is promoting its Pokes feature in an effort to increase user engagement. Pokes—a mainstay feature of the early Facebook experience—are regaining popularity, prompting Facebook to make it a more central part of the user experience, per TechCrunch. Users can now track their “Pokes count” with friends, essentially a streak, on top of a dedicated Poke button added to Facebook profiles. Our take: Meta relies on Facebook for the lion’s share of its ad revenues. While Pokes may seem to be a low-stakes experiment, re-engaging younger users is a high-stakes battle, and even small features can tip the balance if they create sticky user habits.
This is the first installment of our annual “Canada Ad Spending Benchmarks” series, which helps ad buyers and sellers calibrate their spending and revenue mix against the market.
This is the first installment of our “Canada Ad Spending Benchmarks” series, which helps ad buyers and sellers calibrate their spending and revenue mix against the market.
Instagram is currently testing a picture-in-picture (PiP) viewing option for Reels that will allow users to watch the short-form service outside of the Instagram app. Instagram is reportedly prompting a small number of users to test the option, which includes a toggle for PiP in Instagram’s playback settings. While it’s a late move for Instagram, PiP Reels will extend the platform’s role beyond active scrolling, letting advertisers reach consumers during passive moments, unlocking a critical advantage in a crowded social landscape.
If social media is a digital shopping mall, genAI assistants are personal shoppers. As AI gains ground, it could disrupt established social shopping behaviors.
Instagram launched a feature that allows college students to display their class schedule on their profiles in a bid to make inroads with young consumers—days after TikTok released a similar tool. By cherry picking successful formats on other social platforms like messaging, music sharing, stories, short-form video, and more, Instagram has established itself as a crucial social tool and entertainment platform for young users. Its college schedule launch could help cement influence with yet another generation of students.
A Precise TV study revealed key habits for younger Gen Z consumers ages 13 to 17—emphasizing that short-form and digital video are leading the way. YouTube Shorts and TikTok ads were major drivers of purchase decisions: 51% of Gen Z boys and 43% of girls made a purchase after watching YouTube Shorts ads, while 44% of boys and 41% of girls purchased after watching a TikTok ad. Gen Z’s digital buying power will only grow, and targeting younger Gen Z consumers will position brands for long-term growth—provided the right strategies are implemented.
Retail media ad spending is booming in Latin America. Brazil and Mexico are leading the charge, with Mercado Libre outpacing in-market rivals. Here are the latest trends you need to know.
TikTok’s 2024 revenues in the UK, Europe, and Latin America surged 38% to $6.3 billion, more than doubling 2022 levels, per filings cited by Forbes. The growth underscores TikTok’s strength outside the US, where a divest-or-ban standoff continues. Yet regulatory scrutiny in Europe looms large, with over $1 billion reserved for fines, ongoing probes across multiple countries, and potential penalties under the EU’s Digital Services Act. TikTok’s UK penetration tops 32%, with ad revenues projected to triple by 2027. Still, layoffs in trust and safety roles and a pivot to AI moderation could test regulators and user trust.
TikTok is laying off hundreds of UK staff as it shifts moderation to AI, with more than 85% of takedowns now automated. The cuts, part of a global restructuring, come as the UK’s Online Safety Act pressures platforms to strengthen oversight. Industry peers are also pivoting—Meta and X have scaled back fact-checking while Reddit, Pinterest, and Snapchat adopt varying models of control. Yet user sentiment runs counter: Most want more human oversight, not less, with strong demand for fact-checkers, privacy, and quality control. The divergence raises brand-safety questions as advertisers weigh cost efficiencies against consumer trust.
The news: Bilt has stealthily been behind the vertical short-form social series Roomies, in a long-term game to broaden its brand recognition across Gen Z and millennial renters. The series has 66,000 and 80,600 followers on TikTok and Instagram. On TikTok, Roomies has passed 906,000 likes across 10 episodes. Our take: With 89.7% of Gen Z spending time on social media platforms, per our forecast, Bilt’s ability to capture the generation’s attention without drawing the “ick” could pay dividends in driving signs up to its upcoming card refresh.
The news: China reiterated that it will not sell TikTok’s algorithm to the US in accordance with Chinese laws as the September 17 sale deadline looms. The announcement comes almost immediately after the White House launched an official TikTok account in a move Chinese officials stated “contradicts the ‘national security threat’ rhetoric.” Our take: With no definitive answer on TikTok’s future in the US, advertisers are in a difficult spot. Divestment risks losing access to audiences motivated to take action—but investing too heavily risks overreliance on a channel that could face major changes.
Accenture Song has acquired Superdigital, a Florida-based social-first and influencer agency with clients including Microsoft, Welch’s, and Nerf. Founded in 2013, Superdigital specializes in TikTok-driven content, community building, and creator-led campaigns, with activations ranging from Welch’s pop-ups to Microsoft’s AI influencer work. The deal reflects a broader wave of M&A as consultancies and holding companies buy into the creator economy. With social and influencer marketing outpacing other formats, the move positions Accenture to win young, digital-first audiences and scale creator-driven growth.
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